We have devices which look exactly like phones, but which connect to the Internet instead of the PSTN system. Then we have mobile devices running VoIP software such as SIP clients which connect to SIP providers in order to receive and make calls. An extension of this is what call centers use by running software on their computers and allowing people to speak using a headphone set.
Each has its uses and benefits. A regular "hard" VoIP phone is great for most situations which previously had a landline. The convenience of having a dedicated device which is always within reach is not to be underestimated. Dedicated VoIP phones are designed to easily speak into and require a minimal amount of effort while holding them. Cell phones or mobile phones can also serve the same purpose, but their form factor makes them just a little bit more inconvenient. Also, they're never within easy reach and need to be pulled out of pockets. They're best used on the go.
When used with a headset and a PC, VoIP becomes a power tool for heavy users. Most people will find the headphone route inconvenient. But for a person whose entire time is spent answering calls, it's hard to find a better arrangement. So all configurations have their purpose. And the best part is, you can use them all at the same time with the same telephone number! That's the magic of VoIP.
Bhagwad is an expert consultant on how to upgrade SIP Proxy Servers. He also specializes in ways to easily move to hosted PBX.
View the original article here
No comments:
Post a Comment