Instead of paying for both telephone and data services, companies can use their internet connection for both services. Dropping the land line will allow companies to save money, as long as they have enough bandwidth for both their telephone and data transfer needs. In addition, businesses will need to find out from their provider what equipment is required to get started with the service and whether equipment must be rented, leased or purchased.
SIP trunking helps businesses to save money. SIP to SIP calls are inexpensive, and even calls initiated from SIP and sent over the PSTN are cheaper than person-to-person PTSN calls. In addition, these systems offer multiple features. For less than the cost of a desktop computer, businesses will have the capabilities of their much larger counterparts. Companies will save money with SIP because they will quickly recoup the cost of any equipment.
Features of a trunking system include virtual local calling in any city in the world. Also, when employees travel, they will be able to carry a virtual phone number with them. Trunking systems offer advanced voice mail and calling options. In addition, some of the most advanced systems are able to integrate with customer relationship management (CRM) software.
SIP systems will work with an IP-PBX system. Trunking can also be integrated to work with old-fashioned analog and key systems using an integrated access device. In most situations, business purchase in-house PBX systems from their telecommunications provider. Then, they choose whether to use a PSTN provider or SIP trunking.
PBX hosting and in-house PBX systems both have advantages and disadvantages. PBX hosting comes with low initial cost and potentially low monthly fees, depending on the quality of the provider's call packages. Also, hosting ensures minimal maintenance costs and automatic equipment and software upgrades. However, in-house PBX allows businesses to reap the cost savings associated with SIP trunking. Typically, installing a PBX system in-house costs more up-front than PBX hosting, but businesses should remember that the cost savings from trunking will pay for the additional equipment.
SIP trunking is scalable depending on bandwidth. New lines can be installed easily as long as the business has sufficient bandwidth to accommodate them. Compressed codecs will even allow for less bandwidth per call, allowing companies to expand their lines without paying for increased internet access.
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